CyberComply GRC Case Study: For MSPs and MSSPs
Luis G. Batista C.P.M., CPSM
How MSPs and MSSPs Are Scaling CMMC Compliance with CyberComply
Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) are on the front lines of helping small and mid-sized Defense Industrial Base (DIB) contractors meet strict cybersecurity requirements. Yet many of these providers face a common challenge: how to deliver consistent, audit-ready CMMC support to dozens of clients without overwhelming their teams or sacrificing quality.
This case study highlights how one MSSP based in the southeastern United States transformed its approach to compliance using the CyberComply GRC platform. The result was a complete shift from a reactive, labor-intensive consulting model to a proactive and scalable managed compliance service.
The Challenge: Complexity, Inconsistency, and Limited Visibility
Before adopting CyberComply, the MSSP served more than 30 DIB clients across industries including aerospace, manufacturing, and logistics. Each client was required to comply with NIST SP 800-171 and prepare for CMMC Level 2, but the MSSP struggled with several major challenges:
Inconsistent documentation and evidence management across clients.
Repetitive, time-consuming preparation of SSPs (System Security Plans) and POA&Ms (Plans of Action and Milestones).
Limited real-time insight into each client’s compliance status.
Lack of centralized tools to track and validate evidence during audits.
Their consultants spent countless hours managing spreadsheets and documents. Every new client added significant overhead, and scalability was limited.
The Solution: Centralized Oversight and Automation through CyberComply
The MSSP implemented CyberComply GRC to centralize and automate the compliance process for all its DIB clients. CyberComply’s multi-tenant architecture allowed the MSSP to manage multiple clients securely within one platform while keeping each client’s data completely isolated.
Key capabilities that made the difference:
Multi-Tenant Management: Centralized visibility across clients while maintaining full data separation and security.
Role-Based Access: Provided clean boundaries between MSSP analysts and client teams.
Automated SSP and POA&M Generation: Delivered customized documentation quickly with far less manual work.
Evidence Repository: Stored all compliance artifacts, policies, screenshots, and logs in one organized location.
Audit Readiness Mode: Allowed the MSSP to simulate third-party C3PAO audits, helping clients prepare with confidence.
Policy Templates: Enabled the creation of client-specific policies across all 14 CMMC domains with minimal edits.
This structure gave the MSSP the ability to monitor progress across its entire client base while maintaining complete transparency and security.
The Results: Efficiency, Scalability, and New Revenue
The impact was immediate and measurable. After adopting CyberComply, the MSSP:
Cut client onboarding time by 50 percent.
Tripled its client capacity without hiring additional compliance staff.
Delivered client SSPs and POA&Ms in an average of 10 business days.
Enabled small DIB clients to complete their internal gap assessments in less than two weeks.
The efficiency gains went beyond speed. CyberComply enabled the MSSP to create recurring revenue streams through managed compliance and virtual CISO service packages. By productizing their CMMC consulting into a subscription-based model, they shifted from hourly reactive work to a repeatable, scalable service offering.
As the MSSP’s managing partner explained,
“We now offer managed compliance as a monthly service. CyberComply lets us deliver consistent value that grows with our client base.”
The Takeaway: From Reactive to Scalable
This case demonstrates how technology can empower MSPs and MSSPs to scale complex compliance services efficiently. CyberComply turned what was once a labor-intensive consulting process into a structured, repeatable, and profitable business model.
For service providers supporting the Defense Industrial Base, this approach delivers more than efficiency. It provides a sustainable framework for growth, trust, and long-term client success.
CyberComply transforms compliance delivery from a manual task into a managed service.
Explore how CyberComply can help your MSP or MSSP deliver scalable, profitable CMMC compliance services:
👉 www.cybercomply.us
CyberComply
+1 (305) 306 - 1800
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